Who We Are
Astoria Builders LLC ("we", "us", "our") is a residential construction company located at 1902 S 8th St, Suite 7, Rogers, AR 72756. Our website is astoria-builders.com. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, particularly through our quote request form.

1. What Information We Collect
   When you submit a quote request through our website, we collect the following personal information:
   Full name
   Phone number
   Email address
   City or town
   Project type and description
   We do not collect payment information, government identification numbers, or any sensitive personal data through our website.
   We may also collect non-personal technical data through our website analytics, including pages visited, time on site, device type, and browser type. This data does not identify you personally.

2. How We Use Your Information
   We use the personal information you submit solely for the following purposes:
   To respond to your quote request and contact you about your project.
   To provide you with a project quote and related information.
   To schedule a site visit or consultation.
   To communicate with you about an active project.
   We do not use your personal information for marketing to third parties, and we do not sell, rent, or trade your personal information to any third party.

3. How We Store Your Information
   Personal information submitted through our website quote form is stored securely in our project management and communication systems. We retain client information for a period of seven (7) years following the completion of a project for legal and warranty purposes, after which it is securely deleted.
   Quote requests that do not result in a project are retained for twelve (12) months and then deleted.

4. Who Has Access to Your Information
   Your personal information is accessible only to Astoria Builders LLC team members who need it to respond to your enquiry or manage your project. We do not share your personal information with third parties except in the following limited circumstances:
   Where required by law or legal process.
   Where necessary to protect the rights or safety of Astoria Builders LLC or others.
   We do not use third-party marketing platforms, advertising networks, or data brokers.

5. Cookies and Analytics
   Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymous — it does not identify individual visitors. You can disable cookies in your browser settings at any time without affecting your ability to use our website.

6. Your Rights
   You have the right to:
   Request access to the personal information we hold about you.
   Request correction of inaccurate personal information.
   Request deletion of your personal information, subject to our legal retention obligations.
   Withdraw consent to our use of your personal information at any time.
   To exercise any of these rights, contact us at hello@astoria-builders.com. We will respond to all requests within 30 days.

7. Children's Privacy
   Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

8. Security
   We take reasonable technical and organisational measures to protect the personal information we collect from unauthorised access, disclosure, or loss. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of information transmitted to us through our website.

9. Third-Party Links
   Our website may contain links to third-party websites (for example, Google Maps or review platforms). This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third-party sites and recommend you review their privacy policies before submitting any personal information.

10. Changes to This Policy
    We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us
    If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Astoria Builders LLC
1902 S 8th St, Suite 7, Rogers, AR 72756
hello@astoria-builders.com